
Administrative Assistant
Date Posted: 11/18/2009
Reports To: Director of Admissions
Location: Southtowns Campus
Job Summary:
The primary focus of this position is to support all functions and activities of Admissions Department.
Functions include:
- Assist in managing the enrollment process of new, students.
- Data enter all student applications into Banner, the marketing database and other databases with appropriate information in a timely and accurate manner.
- Assist in tracking and reporting on prospective enrollment status.
- Answer a multi-line telephone system and effectively transfer callers to appropriate departments or individuals.
- Assist in orientation instructions, and other information as needed.
- Assist in uploading and disbursing leads into Siebel CRM program accurately within minutes of receipt.
- Assist in completing weekly lead reconciliation.
- Produce and mail all new student acceptance letters
- Manage requesting and securing all official transcripts for new students per required deadlines.
- Managing multiple email accounts through Outlook.
- Update various Excel spreadsheets accurately and in a timely manner.
- Support admissions management and admissions representatives as needed.
- Other tasks as directed by the Admissions management team.
Competencies and Skills:
- Excellent written and verbal communication.
- Highly organized while working in a fast-paced environment.
- Ability to make sound decisions and prioritize tasks with little direction.
- Possess capacity to multi-task while maintaining attention to detail.
- Ability to be flexible to changing processes.
- Proactively develop solutions and solve problems.
- Strong team player.
- Ability to learn and use new and existing technology to include, but not limited to:
- SCT Banner data entry and updates
- Siebel CRM lead upload and data edits
- Import and analyze data with Microsoft Excel
- Mail-merge and correspondence through Microsoft Word
Qualifications:
Minimum of Associates degree required with Bachelors degree preferred. Minimum of 2-3 years office experience with some management experience required. Experience in higher education a plus. Ability to work some evenings and Saturdays.
Application Process:
Interested Candidates should e-mail a cover letter and resume to:
Director of Admissions
Bryant & Stratton College - Southtowns
200 Redtail
Orchard Park, NY 14127
Email : sbethridge@bryantstratton.edu
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