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Administrative Assistant


Date Posted: 11/18/2009
Reports To: Director of Admissions
Location: Southtowns Campus


Job Summary:
The primary focus of this position is to support all functions and activities of Admissions Department.

Functions include:
  1. Assist in managing the enrollment process of new, students.
  2. Data enter all student applications into Banner, the marketing database and other databases with appropriate information in a timely and accurate manner.
  3. Assist in tracking and reporting on prospective enrollment status.
  4. Answer a multi-line telephone system and effectively transfer callers to appropriate departments or individuals.
  5. Assist in orientation instructions, and other information as needed.
  6. Assist in uploading and disbursing leads into Siebel CRM program accurately within minutes of receipt.
  7. Assist in completing weekly lead reconciliation.
  8. Produce and mail all new student acceptance letters
  9. Manage requesting and securing all official transcripts for new students per required deadlines.
  10. Managing multiple email accounts through Outlook.
  11. Update various Excel spreadsheets accurately and in a timely manner.
  12. Support admissions management and admissions representatives as needed.
  13. Other tasks as directed by the Admissions management team.

Competencies and Skills:
  1. Excellent written and verbal communication.
  2. Highly organized while working in a fast-paced environment.
  3. Ability to make sound decisions and prioritize tasks with little direction.
  4. Possess capacity to multi-task while maintaining attention to detail.
  5. Ability to be flexible to changing processes.
  6. Proactively develop solutions and solve problems.
  7. Strong team player.
  8. Ability to learn and use new and existing technology to include, but not limited to:
    • SCT Banner data entry and updates
    • Siebel CRM lead upload and data edits
    • Import and analyze data with Microsoft Excel
    • Mail-merge and correspondence through Microsoft Word

Qualifications:
Minimum of Associates degree required with Bachelors degree preferred. Minimum of 2-3 years office experience with some management experience required. Experience in higher education a plus. Ability to work some evenings and Saturdays.

Application Process:
Interested Candidates should e-mail a cover letter and resume to:
Director of Admissions
Bryant & Stratton College - Southtowns
200 Redtail
Orchard Park, NY 14127
Email : sbethridge@bryantstratton.edu
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