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Lodging Manager
What is a Lodging Manager?
Lodging managers coordinate the day-to-day activities of establishments that provide accommodations. They are responsible for ensuring that their business, organization or enterprise runs efficiently and profitably. They strive to make their guests’ vacation or business travel a pleasant experience. A lodging manager may run a large hotel, a bed-and-breakfast, or anything in between. Some lodging managers operate casinos and host conventions as well.
Job Responsibilities of Lodging Managers
A lodging manager’s job responsibilities may vary depending on the type of establishment being run. However, typically they do any of the following:
- Inspect guestrooms, public areas, and grounds for cleanliness and appearance,
- Answer inquiries pertaining to establishment policies and services, and resolve occupants’ complaints
- Ensure that company standards for guest services, decor, and housekeeping are met,
- Establish financial parameters such as lodging rates, budget constraints, and allocation of funds
- Track facility revenue
- Coordinate establishment activities
- Interview, hire, train, and termination of staff
- Greet and register guests
- Monitor and review staff performance
- Issue resolution
- Oversee social media marketing
Career Outlook for Lodging Managers
According to the Bureau of Labor Statistics, employment of lodging managers is projected to grow 7 percent from 2022 to 2032, faster than the average for all occupations.
About 5,400 openings for lodging managers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
Overall travel spending patterns will translate to strong demand for lodging managers in hotels and other lodging establishments.
What can I do with an Associate’s Degree in Hospitality Management or Restaurant and Hotel Management?
Hospitality Management
An associate’s degree in hospitality management from Bryant & Stratton College promotes a solid background in business management while emphasizing hospitality. It will permit you to cultivate a strong understanding of the hospitality industry.
Restaurant and Hotel Management
An associate’s degree in restaurant and hotel management from Bryant & Stratton College will provide you that all important first step toward a career in hospitality. In this degree program, you will cultivate a strong foundation in hospitality management.
Both degrees will get you ready for employment in the hotel, sports, travel and tourism, food and beverage industries, and more.
As part of your preparation for your new career as a lodging manager, these associate degrees will provide you with the ability to distinguish and understand foundational concepts in the areas of hospitality services, planning, accounting, human resources, marketing and operations. You will also be able to classify the entities, features, and professions that comprise the hospitality industry. In addition, you will be able to compare the management principles and behaviors used in making hospitality related decisions. Furthermore, you will be able relate social, interpersonal, legal, and ethical issues to hospitality management decisions. Finally, you will have the ability to recommend solutions to hospitality related circumstances, whether that is restaurant, hotel operations, or event.
Additional Training/Requirements
An associate degree in hospitality management or restaurant and hotel management may qualify you for a position as a lodging manager in a hotel that provides limited services. Full-service hotels however, may require a bachelor’s degree in one of these two areas. Opportunities for advancement for lodging managers tend to be better in larger establishments, but usually require relocation.
For those who wish to distinguish themselves further, the Certification in Hotel Industry Analytics (CHIA) can be obtained through the American Hotel and Lodging Educational Institute. A lodging manager may also decide to become a Certified Facility Manager, offered by the International Facility Management Association; a Certified Hotel Administrator, a Certified Lodging Security Director or a Certified Hospitality Supervisor, offered by the American Hotel and Lodging Association Educational Institute, among others.
Employment Settings for Lodging Managers
The Bureau of Labor Statistics states that Most lodging managers work full time. Work schedules may vary and often include evenings, weekends, and holidays. Because these facilities are open around the clock, some managers are on call 24 hours a day. The pressures of coordinating a wide range of activities, turning a profit for investors, and dealing with dissatisfied guests may be stressful.
For insights into a career as a lodging manager, please visit the Business Degrees section of our blog. Here you will find valuable information about careers in hospitality and as a lodging manager. Explore the website and be sure to visit the Hospitality Management Associate Degree page as well as the Restaurant and Hotel Management Associate Degree page.
While these projections can help career-minded people evaluate potential employment fields, it is important to note that job market data from the US Bureau of Labor Statistics Occupational Handbook is only intended to provide insight on occupational opportunities. It should not be construed as a guarantee of salary or job title. Neither BLS nor Bryant & Stratton College can guarantee employment in any field.
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